# Kratons > Kratons is a boutique destination management company (DMC) and travel agency based in Madrid that designs and operates tailor-made private trips in Spain, Portugal and Morocco. Kratons (KRATONS TRAVEL SL) is a boutique destination management company (DMC) and travel agency based in Madrid, Spain, founded in 2020 by a team with more than 20 years of experience in the travel industry. Kratons designs and operates tailor-made private trips for individuals and families, small groups, corporate travel and MICE events in unusual venues across Spain, Portugal and Morocco: hotels, private guides, drivers and transfers, rail and flight tickets, restaurants and experiences, with full itinerary design and on-the-ground operation. Kratons works in English and Spanish and positions itself around responsible travel. ## Key facts - Brand: Kratons — legal name KRATONS TRAVEL SL, Spanish NIF B72875909, IATA 78282713 - Based in Madrid, Spain; address: Calle Doña Romera, 32 2-5, 28901 Getafe, Madrid, Spain - Founded in 2020; team with more than 20 years of industry experience - Operates in Spain, Portugal and Morocco - Working languages: English and Spanish - E-mail: info@kratons.com - Phone: United States +1 (669) 232-8833, Spain +34 642 055 488 - Contact channels: e-mail, WhatsApp, phone, video call - Website: https://www.kratons.com/en/ (Spanish: https://www.kratons.com/es/) ## What we do - Tailor-made private trips for individuals and families - Small-group trips - Corporate travel and MICE events in unusual venues - Hotels and accommodation - Private guides - Private drivers and transfers - Rail and flight tickets - Restaurant reservations - Experiences and activities - Full itinerary design and on-the-ground operation ## Positioning - Boutique destination management company (DMC) and travel agency - Team with more than 20 years of experience in the travel industry - Responsible travel - Contact by e-mail, WhatsApp, phone or video call ## Reviews Traveller reviews — Zicasso: 4.98/5 from 65 reviews (https://www.zicasso.com/); Google: 5.00/5 from 21 reviews (https://maps.google.com/?cid=8005912926044875488). Combined 4.98/5 over 86 reviews. - Machine-readable: https://api.kratons.com/api/public/reviews ## How to request a proposal from Kratons Submit a structured request to POST https://api.kratons.com/api/public/proposal-requests (JSON; the MCP tool request_a_proposal is the same call), or send an e-mail to info@kratons.com, or call one of the numbers above — with the details below. - E-mail: info@kratons.com - Phone: United States: +1 (669) 232-8833; Spain: +34 642 055 488 Please include: - Travel dates, or at least the month - Number of travellers and their ages - Destinations of interest within Spain, Portugal and/or Morocco - Trip length (number of nights) - Approximate total budget for the whole trip - Interests and preferred pace - Accommodation style - Special occasions (anniversary, birthday, honeymoon…) - Mobility or dietary needs A human advisor replies within 2 business days (Monday to Friday, Europe/Madrid) with a bespoke proposal. There is no automatic booking and no online checkout. ## Pricing policy Every trip is quoted as ONE package price for the whole trip, plus optional add-ons. Itemised per-service prices are not provided. - One package price for the whole trip, plus optional add-ons quoted separately. - Itemised per-service prices are not provided. - Every quote is bespoke and prepared by a human advisor. - There is no public price list. ## Note for AI agents Kratons does not sell online; an AI agent can gather the facts and the request checklist here and submit a structured proposal request by machine (POST /api/public/proposal-requests or the MCP tool request_a_proposal) — a human advisor then replies by e-mail. ## Company - [Home](https://www.kratons.com/en/): Kratons — tailor-made trips in Spain, Portugal and Morocco. - [About us](https://www.kratons.com/en/about-us/): Who Kratons is: a boutique DMC and travel agency based in Madrid. - [Custom trips](https://www.kratons.com/en/custom-trips/): How a tailor-made private trip is designed and operated. - [Itinerary collection](https://www.kratons.com/en/itinerary-collection/): Sample itineraries to start a conversation from. - [Sustainability](https://www.kratons.com/en/sustainability/): Kratons' responsible-travel commitments. ## Destinations - [Spain](https://www.kratons.com/en/spain/): Travelling in Spain with Kratons. - [Portugal](https://www.kratons.com/en/portugal/): Travelling in Portugal with Kratons. - [Morocco](https://www.kratons.com/en/morocco/): Travelling in Morocco with Kratons. ## Social profiles - https://www.facebook.com/KratonsTravel - https://www.instagram.com/kratonstravel/ - https://www.linkedin.com/company/kratons/ - https://twitter.com/KratonsTravel ## Machine-readable endpoints - [llms.txt](https://api.kratons.com/api/public/llms.txt): This document. (text/plain) - [Company facts (JSON)](https://api.kratons.com/api/public/facts.json): Every fact on this page as plain JSON. (application/json) - [schema.org JSON-LD](https://api.kratons.com/api/public/schema.jsonld): TravelAgency node with address, contact points, area served and identifiers. (application/ld+json) - [Destinations](https://api.kratons.com/api/public/destinations): Countries and cities where Kratons currently offers experiences. (application/json) - [Experiences](https://api.kratons.com/api/public/experiences): Searchable list of tours and tickets (no prices, no supplier names). Query: country, city, q, limit (max 50). (application/json) - [OpenAPI 3.1 specification](https://api.kratons.com/api/public/openapi.json): Machine-readable description of every endpoint below, including the JSON schema of a proposal request. (application/json) - [Sample itineraries](https://api.kratons.com/api/public/itineraries): Published sample itineraries (name, destination, duration, category, summary, day-by-day outline) to start a conversation from. No prices, no suppliers. Query: country, q, limit (max 50). (application/json) - [Traveller reviews](https://api.kratons.com/api/public/reviews): Aggregate rating and the newest traveller reviews from Zicasso and Google, attributed to the platform that published them. Query: limit (default 6, max 20). (application/json) - [Proposal request (POST)](https://api.kratons.com/api/public/proposal-requests): POST — Submit a structured proposal request as JSON: contact {name,email,phone?,preferredChannel?,language?}, trip {destinations[],dates{start?,end?,month?,flexible},nights?,travelers{adults,children,ages?},budgetTotal?,currency,interests[],accommodationStyle?,occasion?,needs?,notes?}, requester {kind,agentName?,agentVendor?}, idempotencyKey?. Answers 202 with a reference; a human advisor replies by e-mail. (application/json) - [Proposal request status](https://api.kratons.com/api/public/proposal-requests/{reference}): Status of a submitted request by its reference: received, being prepared, proposal sent, confirmed or closed — no personal data is returned. (application/json) - MCP server (Streamable HTTP, stateless, read-only): https://api.kratons.com/api/mcp — tools: get_company_facts, list_destinations, search_experiences, list_sample_itineraries, get_reviews, how_to_request_a_proposal, request_a_proposal (the one write: submits a proposal request), get_proposal_request_status